My Technology for Change
Programs
Programs
Courses TATTY offers:
- IT Technician-Essentials Support Skills
- IT Technician-Electives Support Skills (practical application)
These practical "hands-on" courses are the essential foundation for newcomers to PC support. They provides students with the necessary training to ensure proficiency in PC installation and troubleshooting skills. The courses have been developed to produce competent PC support engineers who are capable of taking and passing CompTIA’s A+ Certification exams or other similar qualifications.Students will learn how to
- Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices.
- Install and configure peripheral devices.
- Identify types and characteristics of portable computers.
- Install and configure Microsoft Windows 2000 and Microsoft Windows XP.
- Perform basic PC maintenance and troubleshooting.
- Understand fundamental principles of securing IT systems and working safely.
- Communicate effectively with customers.
- Install and configure print and imaging devices.
- Understand fundamental principles of implementing LANs and Internet access.
- Describe PC support industry job roles.
- Manage Windows using command line tools and edit the Registry.
- Use Remote Tools to deploy, maintain, optimize, and troubleshoot systems.
- Use tools to recover or restore a damaged installation.
- Configure and troubleshoot local network and wireless connections.
- Configure and manage users, groups, and shared resources.
- Configure and secure Internet connections and web browser software.
- Perform preventative maintenance using approved tools and products.
- Assemble, disassemble, and upgrade PC and notebook components.
- Configure and update BIOS/CMOS.
- Troubleshoot, optimize, and upgrade hardware.
- Troubleshoot and maintain printers and scanners.
Certification track
This bundle course when completed in its entirety will prepare students to take the 220-601 CompTIA A+ Essentials exam plus one of the CompTIA A+ Certification Elective exams:
- 220-602 CompTIA A+ Certification IT Technician
- 220-603 CompTIA A+ Certification Remote Support Technician
- 220-604 CompTIA A+ Certification Depot Technician
Future Courses - Participants can take
Network+, Linux+, Security+, Net+, Server+ and more.
Program curriculum are subject to change to meet industry standard.
Target audience
This course is intended for participant of TASTY program wishing to qualify with CompTIA A+ Certification for PC Support professionals. It is also suitable for participant wanting to improve their skills in PC support and administration. By completing this course, participant will also be assisted with entry into a career in ICT (Information & Communication Technologies. This course will particularly benefit participants pursuing a career in supporting desktop personal computer users, in job roles such as Support Engineer, Maintenance Engineer, Desktop Engineer, Computer Administrator, or PC Support Analyst. Study of the course can also help to prepare for other, similar technical support qualifications and act as groundwork for more advanced training, including CompTIA Network+ or CompTIA Server+, CCNA, and MCSE / MCSA.
Who is CompTIA?
CompTIA stands for Computing Technology Industry Association and is an association of over 8,000 companies in the IT industry. They provide computer certifications for IT on a variety of subjects. These industry recognized certifications include A+, Network+, Server+, +, Security+ and others. CompTIA certifications tend to be entry level in difficulty and never require upgrading.
